OM JEWELLERS AMRITSAR

SERVICE POLICY

Om Jewellers Amritsar provides service for products purchased from our website, with the service duration varying based on the product type.
All services are exclusively conducted at the head office, requiring approximately 30 days to complete.
⁠Service costs are determined by the applicable warranty conditions, with charges communicated to customers prior to payment.
⁠The service process commences only upon customer consent, with a mandatory bill and warranty paper required.
⁠Customer grievances are handled with care under head office supervision.
⁠Om Jewellers Amritsar offers service solely for products purchased from its own showrooms or website.

Procedure for Service:
⁠Bring the purchased product to our showroom and hand it over to a sales executive.
For service assistance, customers should send the product to our showroom in Amritsar using a postal service of their preference.
Clearly communicate the issue to the sales executive, who will provide a printed service job card with the company seal, detailing the charges.
Om Jewellers Amritsar manages the service and contacts the customer upon completion or if any service-related challenges arise.
⁠Following service completion, the head office dispatches the product to the respective showroom, notifying the customer for collection.
Payments can be made at the showroom during product collection.